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Users

Locate a user

  1. From the navigation bar, select Configuration.
  2. On the page menu, select Users.
  3. Use the search function or browse manually to find the user.
  4. Click the user row.

Edit basic user information

Enter or update:

  • First name
  • Last name
  • Description
  • Add or remove roles

Click Save.

Alarm group permissions

Alarm group permissions declare what alarm groups the user may control (arm and disarm).

Add alarm group permissions

  1. Click Add permission.
  2. In the popup menu:
  • Choose Site
  • Select Alarm groups from the list
  1. Click Save.

Edit alarm group permissions

  • Select or update alarm groups.
  • Click Save to confirm.
  • To delete, click the trash can icon.

Site permissions

Add site permissions

  1. Click Add permission.
  2. In the popup menu:
  • Select scopes
  • Select sites
  1. Click Save.

Edit site permissions

  • Select or update scopes.
  • Click Save to confirm.
  • To delete, click the trash can icon.

Device permissions

Add device permissions

  1. Click Add permission.
  2. In the popup menu:
  • Select scopes.
  • Select devices.
  1. Click Save.

Edit device permissions

  • Select or update scopes.
  • Click Save to confirm.
  • To delete, click the trash can icon.

Barrier permissions

Add barrier permissions

  1. Click Add permission.
  2. In the popup menu:
  • Select scopes.
  • Select barriers.
  1. Click Save.

Edit barrier permissions

  • Select or update scopes.
  • Click Save to confirm.
  • To delete, click the trash can icon.

Adding new users

Start

  1. From the navigation bar, select Configuration.
  2. In the page menu, select Users.
  3. Click Add user in the upper-right corner.

Enter user information

  1. Complete all required fields.
  2. Select roles.
  3. Click Save to confirm.

Assign permissions

After a user with roles user or administrator has been created, the following permissions must be assigned for the user to be granted access to resources within the organization:

  • Alarm group permissions (authorization to control alarm groups).
  • Site permissions (authorization to a site and all devices and barriers under it).
  • Device permissions (authorization to individual devices and all barriers under it).
  • Barrier permissions (authorization to individual barriers).

Best practices

  • Study how permissions and authorization work in the technical reference.
  • Assign least privilege permissions first; expand only as necessary.
  • Regularly audit user permissions to ensure compliance.

Video tutorial

See the video below for a hands-on tutorial on how to manage users.

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