Managing organizations

An organization is essentially an end-customer account that contains all resources (sites, devices, things), users and evidence material (recordings and exports).

See the technical reference for more information on the resource model.

Adding a new organization

1. From the navigation bar, select Configuration.
2. In the page menu, select Organizations.
3. Click Add organization in the upper-right corner.
4. Enter:
   • Organization name
   • Description
5. Click Save.

Edit an existing organization

1. From the navigation bar, select Configuration.
2. In the page menu, select Organizations.
3. Locate / Search for the desired organization.
4. Click the pen icon next to the organization to edit:
   • Organization name and description
   • Alarm group schedules
   • Webhooks
   • Organization emails
   • Multi-factor authentication
5. Click Save after making any changes.

Delete an organization

1. From the navigation bar, select Configuration.
2. In the page menu, select Organization.
3. Locate / Search for the desired organization.
4. Click the trash can icon to delete the organization.

INFO

The deleted organization will be soft deleted (pending actual deletion) for 90 days. During that time, the organization can be restored by opting in to showing soft-deleted organizations and thereafter click the green restore icon.

Video tutorial

See the video below for a hands-on tutorial on how to add an organization.